Current Vacancies

Maintenance Service Coordinator

£28,000 – £33,000

 

Planner, Organiser and Problem Solver

We are looking for a maintenance service coordinator with exceptional attention to detail, organisational and problem-solving skills to become an integral part of our driven and successful team.

You will be working closely with our directors, in our small office in Chelmsford, to help streamline our maintenance administration processes to deliver high quality customer service to our commercial client base.  You will have sole responsibility for a portfolio of clients, working under minimal supervision.

 

The role includes:

  • Managing a portfolio of clients as their dedicated service coordinator.
  • Responding to and logging reactive and planned work requests from clients
  • Planning and scheduling engineers’ workloads across London and the Southeast while ensuring SLAs are met and accurate information is provided to engineers to enable them to complete works on time and to budget.
  • Booking in works with clients, ensuring all relevant paperwork is submitted, dates are confirmed, materials and access equipment is ordered so the works are completed on time
  • Submitting job paperwork, quotes and invoices in a timely manner
  • Communicating and liaising with clients and engineers via phone and email
  • Building relationships with clients and engineers
  • Following up on outstanding quotes
  • Updating client portals to ensure clients are kept informed every step of the workflow

 

You will be a perfect fit for this job if you have a passion for delivering the best customer service, you can think ahead and organise like a pro. You are an expert at multi-tasking and juggling many different tasks. You can communicate clearly and professionally with a wide range of people. You love to be challenged and thrive in a fast based, success driven environment. You are a self-starter who sees problems coming, figures things out, connects the dots and acts accordingly to provide solutions.

 

Required skills:

  • Experience of scheduling engineers and coordinating works
  • Can-do attitude
  • Exceptional customer service, relationship building and doing the very best for the customer
  • Interpersonal skills
  • Attention to detail and detail focused
  • Self-starter and pro-active
  • Problem solving
  • Multi-tasking and organisation

The ideal candidate will be comfortable in an all-hands-on-deck environment, where everyone carries the ball and is a solid part of the team. You will want to grow as a person, and contribute ideas and solutions to the business and help contribute to our growth plan. You are a team player who thinks ahead and isn’t afraid to challenge things and speak up.

 

Benefits:

  • 25 days holiday plus bank holidays
  • Onsite parking
  • Fast paced, success driven environment
  • Opportunity to have an impact on a growing business
  • Workplace pension
  • Bike2Work scheme
  • Company social days
  • Discounts
  • Training & development

 

We have been providing high quality electrical services to commercial clients across London and the Southeast for 10 years. We are a small-knit, family run business, with a friendly team who strive to provide the best service possible to our high-end clients. We are proud of our reputation for expertise and service in the industry, our commitment to quality work, and our dedicated team of electricians.

To apply, please email your CV and covering letter to recruitment@drakeelectrical.com

 

Mobile Electrician

£42,000-£48,000

We are recruiting for an experienced mobile maintenance and installation electrician for work in commercial buildings, around London and surrounding counties. Working for a small, friendly company providing a high standard of fault finding, maintenance, repair and testing works to a high profile portfolio of sites.

The ideal candidate will be professional, approachable and well presented, communicating effectively with high profile clients, other engineers and the admin team; have solid technical knowledge and have a passion for providing high quality electrical work, with a good knowledge of the regs; have exceptional attention to detail, taking pride in your work and working hard to complete jobs to a high standard; have excellent fault-finding skills, using your experience to diagnose and rectify faults quickly and effectively.

The role includes:

  • Travelling to and working at a portfolio of commercial sites across London and the surrounding counties
  • PPM & reactive maintenance callouts to commercial buildings
  • Surveying for remedial works
  • Installation & repair works
  • Testing & inspection including EICRs
  • Completing paperwork in a timely manner (using our online job tracking software)
  • Completing electrical certificates (using EasyCert software)
  • Overseeing junior engineers where necessary
  • Fault finding and problem solving
  • Maintaining a high level of H&S & working knowledge of H&S systems
  • Liaising with contractors and end clients in a professional and polite manner, always projecting a positive image of the company.
  • Liaising with office staff and clearly communicating works undertaken and next steps to be taken

What we can offer:

  • £42,000 – £48,000 basic salary depending on experience (overtime, night work and weekend work also available) and travel is paid door to door in addition to time on site
  • 40 hours per week
  • Company van & fuel card
  • Company phone & laptop
  • 25 days holiday plus bank holidays
  • Flexible working where schedule allows
  • Career progression & opportunity for growth in an expanding company
  • Friendly team atmosphere and support
  • Company events

Essential requirements:

  • JIB gold card
  • 2391 (or equivalent)
  • C&G 2330 Level 3 (or equivalent)
  • NVQ Level 3 & AM2
  • 18th Edition
  • Full clean driving license
  • Experience of electrical installation, maintenance and repair in commercial buildings
  • EICR experience in commercial buildings
  • Strong fault-finding skills
  • Able to work independently and on own initiative, self-starter and self-motivated
  • Happy to travel across London & surrounding counties – lots of driving will be involved
  • Polite, friendly and professional & smart appearance
  • Solution focused with a strong work ethic & good timekeeping
  • Flexibility to work days, nights or weekends as required
  • Minimum of 5 years’ electrical experience after qualification

Preferred skills:

  • IPAF
  • PASMA
  • SSSTS / SMSTS
  • First aid qualification
  • Asbestos Awareness
  • 5+ years testing experience
  • EICR experience
  • Data experience (Cat5e & Cat6)
  • EV charge point experience
  • Knowledge of emergency lighting regulations (BS 5266)
  • Knowledge of LV panel & switch gear maintenance

To apply, please email your CV and covering letter to recruitment@drakeelectrical.com